As we strive to provide an experience that is both secure and convenient, we also urge you to be responsible and alert. Sometimes scammers can ask you to take some deliberate actions that may lead you to lose money to them. That is why it is important for you to know about the dos and don'ts if you happen to be in such a situation.

• Scammers may pose as customer support or use emails, text messages, WhatsApp messages, phone calls, and web pages to pretend to be the company (digital lending app/NBFC/Bank), family members, or colleagues.
• We will never ask you to download an app or software for payments support. If you’re asked to download an app or software for payments support, it’s a scam that could be used to drain your accounts.
• Do not install any app on the advice of strangers.
• Do not share Card PIN, CVV, OTP, Internet banking password with anyone via unsolicited call, SMS or Emails received.
• Never share sensitive personal details on social networking sites.
• Never make payment on 3rd party payment link OR Personal UPI ID OR Personal bank account number. Always repay loan using Kissht App or using the payment link received over SMS from company’s registered sender ID named “KISSHT”.
• Never transfer funds without confirming a person’s identity.
• Never use screen sharing apps when you make a transaction.
• Never do it under pressure with someone on the phone line.
• Do not click on links embedded in SMS/emails/social networking sites claiming to be from the bank or representing the bank.
• Use common sense and trust your instincts – if something looks too good to be true
• Keep your personal details secret. Never write down or disclose your account details, and passwords with anyone. Keep your credit card and ATM cards safe
• Do not connect to open/public Wi-Fi for conducting Banking transactions.
• Ensure your personal documents are always secure. Do not hand-over the copies or original documents containing your personal data like your DOB, PAN number, financials, address proofs, etc to an unknown person. Always ask for identification.
• Check your bank account statements regularly. If you notice any transactions, you don't remember making on your account, report the discrepancy to the customer service department immediately.
• Do not respond to the offers or deals unless you seek clarification from your bank customer service and you are absolutely convinced that it is in your best interest.”
• Do change your ATM / Debit card PIN at a regular interval to prevent fraudulent transactions.
• Scan your computer for Spyware regularly
• Report a Suspicious E-mail
• Fraudsters generally send e-mails to customers of various banks asking them to update confidential account information like their debit/credit card numbers, internet banking User ID & Passwords, etc. by clicking on an e-mail link or by visiting a website. Please note: We does not seek such information from our customers in any such form. Hence please do not part with this information. If you receive any such suspicious emails, please report to us