Collection Reminders FAQs

What if I fail to make payment of my outstanding loan amount? How will you contact me for payment reminders?
We always want our customers to pay on time as delay in payment can impact your credit score and make you ineligible for future loans. We help you make paym...
Thu, 6 Jun, 2024 at 1:56 PM
Are my family members responsible to make payment on my behalf if I fail to make payment?
No, only you will be responsible for make loan repayment and we always follow-up with our customer only for loan repayment. We never ask family members/frie...
Thu, 6 Jun, 2024 at 1:56 PM
Do your collections agents communicate over Personal WhatsApp or Personal Mobile Numbers calls with customers?
No, this is strictly not acceptable and we do not share your mobile numbers to any of our collection agents. The agents can only call you from the system an...
Thu, 6 Jun, 2024 at 1:57 PM