Most Frequently asked Questions

What is the rate of interest charged?
We offer loans to our customers at a fixed interest rate. The rate of interest applicable to the customer depends on several factors, including their credit...
Tue, 4 Jun, 2024 at 6:43 PM
My EMI payment failed but it got debited from my account? What shall I do now?
No worries! In case of failed payments due to technical failures at your bank’s end, such amounts are automatically refunded by the bank to your account mos...
Sun, 9 Jun, 2024 at 8:34 PM
What are the various reasons by which a loan application can get rejected?
We have multiple Financing Partners and we do our best to ensure that you get a loan approved from one of our Financing Partners. The loan approval/rejectio...
Thu, 6 Jun, 2024 at 2:07 PM
What are the charges for late payment of EMI?
The late payment charges are as follows: Bounce Charges (One-time fee) of upto Rs. 500 + applicable taxes per EMI per instance of default and the same is ...
Sun, 9 Jun, 2024 at 8:35 PM
Can I foreclose my loan?
Yes, if your loan is 100% financed by our NBFC “SiCreva Capital Services Pvt. Ltd.’, then you can foreclose your loan anytime during the tenure of the loan....
Thu, 6 Jun, 2024 at 2:10 PM
What is the typical processing time for updating a customer's loan payment/closure status with the credit bureau?
We submit data to all credit bureaus once every month and the Credit bureaus take around 45-60 days to update the same in your credit report. Please downloa...
Thu, 6 Jun, 2024 at 2:11 PM
What if I fail to make payment of my outstanding loan amount? How will you contact me for payment reminders?
We always want our customers to pay on time as delay in payment can impact your credit score and make you ineligible for future loans. We help you make paym...
Thu, 6 Jun, 2024 at 2:47 PM
What is Cooling off period?
"Cooling off period" means a period of time from the date of disbursement of loan/credit, within which the borrower can choose to close the loan b...
Thu, 6 Jun, 2024 at 2:48 PM
What if I fail to make payment of my outstanding loan amount? How will you contact me for payment reminders?
We always want our customers to pay on time as a delay in payment can impact your credit score and make you ineligible for future loans. We help you make pa...
Sun, 9 Jun, 2024 at 8:37 PM
Are my family members responsible to make payment on my behalf if I fail to make payment?
No, only you will be responsible for make loan repayment and we always follow-up with our customer only for loan repayment. We never ask family members/frie...
Sun, 9 Jun, 2024 at 8:38 PM